Billing
Invoices, payment methods, cancelling and business details. All of it starts on the Billing and Account pages of your dashboard, and the answers below show where each button is.
If the Billing page tells you that payments for your account are handled by us, you do not have a self service portal. That happens with accounts we set up by hand. Send the change by email and we arrange it the same day.
Billing articles
- Where can I download my invoice?
Open Billing in your dashboard and press "Open billing portal" under Payment Management.
- How do I cancel my subscription?
Open Billing in your dashboard, go to the billing portal and cancel the subscription there, or send us an email.
- How do I add my VAT number?
Open Account in your dashboard, choose Business under "Personal or business", fill in your company name, country and VAT number and press "Save business details".
Delivery: most servers are handed over instantly and run within seconds of payment, the rest follow within 60 minutes during the day and within 12 hours at night.