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How do I change the email address on my account?

Short answerOpen Account in your dashboard, type the new address under Email Address and press "Update Email". You may have to confirm the new address from your inbox before it is used for logging in and for invoices.

Account & loginSteps checked against the panel on 22 September 2026

Change your email address

  1. Log in and open Account in the menu of your dashboard.

  2. Type the new address in the Email Address field and press "Update Email".

  3. If we ask you to, open the confirmation email at the new address and click the link in it. Until then, keep using the old address to log in.

Good to know

The address on your account is where password reset links and invoices go. Change it before you lose access to the old inbox, not after.

People you invited to your server keep their access. Their invitation is tied to their own account, not to your address.

Questions people also ask

I no longer have access to my old email address. What now?

If you can still log in, change it on the Account page as above. If you cannot log in and cannot receive the reset email, write to us from the new address with your server name, and we verify that the account is yours before changing anything.

Related help

Delivery: most servers are handed over instantly and run within seconds of payment, the rest follow within 60 minutes during the day and within 12 hours at night.